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Privacy Policy

Quick links to our Privacy Policy ,  Ethical Trading Policy and Environmental Policy

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your visits to and use of this website;

(b) information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications;
(2) Information about website visits

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website´s usability, and for marketing purposes.

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer´s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website´s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.
(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

(a) improve your browsing experience by personalising the website;

(b) send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;

(c) send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at contactus@;

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
(4) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Except as provided in this privacy policy, we will not provide your information to third parties.
(5) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
(6) Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology

You are responsible for keeping your passwords confidential. We will not ask you for your passwords.
(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
(8) Your rights

You may instruct us to provide you with any personal information we hold about you.

You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email (to at any time.
(9) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.
(10) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to or by post to:

Cox Lane,
KT9 1SF.
United Kingdom

Telephone: 020 8391 5544
Fax: 020 8391 4595

This privacy policy is based on a freely-available template created and distributed by

John Artis Ltd Ethical Trading Policy

PDF version of the John Artis Ltd Ethical Trading Policy 

John Artis Ltd recognises that our ethical performance and reputation is an essential part of our commercial success and a vital social philosophy.

1. Employment
John Artis Ltd shall comply with all UK and European Union regulations and laws in respect of staff employment and staff working conditions. This policy shall also apply to temporary contracted labour. Employment shall be freely chosen. There shall be no forced, bonded or involuntary labour. Workers are not required to leave deposits or their identity papers with their employer and are free to leave their employer after reasonable notice.

2. Working conditions
A safe and hygienic working environment shall be provided. Adequate steps shall be taken to prevent accidents and injury arising out of, associated with, or occurring in the course of work. Access to clean toilet facilities, drinking water and sanitary facilities for food storage shall be provided.

3. Child labour
There shall be no recruitment of child labour. Companies shall develop or participate in programmes which provide for the transition of any child found to be performing child labour, to enable that child to attend and remain in quality education until no longer a child. Children and young persons under 18 shall not be employed at night or in hazardous conditions or as a minimum meet Local National Legal Standards.

4. Living wages
Wages and benefits paid for a standard working week must meet national minimum legal standards or industry benchmark standards, whichever is higher. Workers shall be made aware of their employment conditions.

5. Working hours
Working hours shall comply with national laws and industry benchmark standards, whichever affords the greater protection. They shall not be excessive. Workers shall be provided with at least one day off for every 7 day period. Overtime shall always be compensated at a premium rate or with time off in lieu of the extra hours worked. Working hours should meet local, national, legal or industry benchmark standards as a minimum.

6. Discrimination
There shall be no discrimination in hiring, compensation, access to training, promotion, termination or retirement based on race (including colour, nationality or ethnic origin), religion, belief, age, disability, gender, gender re-assignment, marital status, sexual orientation, or political affiliation.

7. Harsh or inhumane treatment
There shall be no physical abuse or discipline, threat of physical abuse, sexual or other harassment verbal abuse or other forms of intimidation.

8. Bribery
Bribery is unacceptable. John Artis Ltd and its staff shall comply with the Bribery Act 2010, and as later amended.

9. Trading sanctions
John Artis Ltd shall recognise and observe all trading sanctions applied by the UK Government and that of the European Union.

John Artis Ltd will ensure that this policy is communicated and available to all relevant stakeholders, such as staff, customers and suppliers and sub-contractors, as appropriate.

John Artis Limited will, as far as is reasonably practicable, ensure that we, and our suppliers and our sub-contractors, comply with the stated policy requirements.

John Artis Ltd recognises that our customers should be able to trust our credentials in respect of this policy in order to enable them to make an informed choice as to whether they trade with John Artis Ltd.

The principles adopted by John Artis Limited in this policy document are based on the International accepted standards set out in the Ethical Trading Initiative (ETI) Base Code of Labour Standards.

This policy shall be reviewed annually as part of the management review process.

Last Update: November 2016

John Artis Limited Environmental Policy

Environmental Policy

PDF version of the John Artis Ltd Environmental Policy 

John Artis Limited t/a Artis specialises in quality tabletop products for the foodservice industry. We understand that businesses are responsible for achieving good environmental practice and operating in a sustainable manner. We are therefore committed to reducing our environmental impact and continually improving our environmental performance as an integral and fundamental part of our business strategy and operating methods. Artis will endeavour to achieve this through regular performance monitoring and measuring, legal compliance, implementation and sharing best environmental practice.

We aim to comply with all relevant regulatory requirements, improve environmental performance continually, incorporate environmental factors into business decisions, reduce the environmental impact of activities, products and services and increase staff awareness and promote good environmental performance.


To deliver this policy, we have the following objectives:

  • continually review, monitor and measure our environmental performance across company procedures, operations and policies and implement best environmental practice across the company
  • comply with existing and current environmental legislations and regulations and to ensure that our partners and suppliers are legally compliant
  • conserve energy and other natural resources by regular monitoring and setting saving targets every year
  • improve efficiency of materials use by reduce-reuse-recycle policy
  • target zero packaging waste by maximising reuse and recycle
  • provide all staff with relevant environmental and job-specific training
  • work with suppliers, contractors and subcontractors to improve their environmental performance
  • To meet our commitments we will:
  • Review our environmental policy on a regular basis
  • Develop an environmental management system which will annually review our environmental policies and procedures
  • Set targets, monitor and communicate key objectives which will improve our environmental performance
  • Monitor water, gas and electric bills with a view to reducing them by using the environmental toolkit we have adopted
  • Endeavor to reduce energy consumption in the office and warehouse each year.
  • Will increase the use of recycled paper on the premises each year
  • We will maintain our good current recycling practice


Colin Weeden
Commercial Director

Date Written: 04 July 2011, reviewed 1st October 2014